Quality
Quality management
Quality is treated as an operational process: appropriate provider selection, accurate information flow, cost awareness, documented follow-up and accountable case closure.
01
Medical appropriateness
Case decisions are supported by relevant clinical information and, when needed, medical review.
02
Provider coordination
Providers are selected and briefed according to the case, location and requested service level.
03
Cost awareness
Quotations, treatment plans and invoices are monitored to reduce avoidable escalation.
04
Documentation
Medical reports, operational updates and supporting documents are tracked throughout the case.
CERTIFICATION
Authorizations & standards
The current website records Orion’s International Health Tourism authorization together with ISO 9001:2015 and ISO 14001:2015 quality/environmental standards.
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