Local execution. International coordination.
Orion Assistance supports insurers, assistance companies, corporate clients and travelers with medical and travel assistance across Türkiye.
Our role is to make complex cases operationally manageable: identify the right provider, obtain reliable medical information, coordinate treatment and transport, monitor costs, and keep every stakeholder aligned.
Cases are coordinated through a multidisciplinary network of medical providers, transport resources and local partners. For international clients, our team acts as a single point of contact from first notification through final handover or case closure.
What clients should expect
Clear case ownership
One operational line of responsibility across providers and stakeholders.
Relevant medical updates
Clinical information organized for decision-making, not simply forwarded.
Practical cost control
Active monitoring of treatment, quotations, billing and avoidable cost escalation.
Coordinated movement
Ambulance, escort, airline and receiving arrangements planned as one transfer.
Need assistance in Türkiye?
Send the case details to our operations team. We will coordinate the next practical step.