Medical assistance, coordinated without friction.
24/7 medical, travel and repatriation coordination across Türkiye for insurers, assistance companies and corporate partners.
One operational partner. Multiple assistance needs.
Orion coordinates urgent and planned assistance through one accountable operational desk, combining local execution with international communication standards.
Medical Assistance
Hospital referral, medical reporting, treatment follow-up and liaison between patient, provider and insurer.
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Medical Repatriation
Bed-to-bed planning for commercial flights, medical escorts, ambulances and destination handover.
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Cost Containment
Quotation review, treatment monitoring, negotiation and invoice control throughout the medical case.
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Ambulance Service
Ground ambulance coordination for hospital transfers, airport movements and medically supported transport.
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Home / Hotel Doctor Services
Doctor visits at hotels, residences and other suitable locations, with follow-up documentation.
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Stretcher Flights
Commercial-airline stretcher coordination including medical requirements, escort and ground interfaces.
↗Complex journeys managed as one case.
From bedside assessment and airline coordination to medical escorts, ambulances and destination handover, each movement is planned around the patient’s clinical and logistical requirements.
Medical repatriation ↗Fast intake. Clear ownership. Documented progress.
Receive & assess
Case details, clinical status and client instructions are consolidated immediately.
Coordinate locally
Hospitals, doctors, ambulances and other providers are aligned around the case plan.
Control cost & quality
Treatment, pricing, documentation and next steps are monitored throughout the case.
Close the loop
Travel, discharge, handover and final documentation are coordinated through completion.
Built for operational handoffs across borders.
We act as the local coordination layer between the insured, treating provider, medical desk and assistance team—keeping communication focused, traceable and actionable.
Talk to our team →Operational discipline backed by recognized standards.
Orion Assistance is authorized for international health tourism activities in Türkiye and maintains a quality-management approach aligned with recognized ISO standards.
Quality management →
International Health Tourism Authorization
TÜRSAB
ISO 9001:2015 · ISO 14001:2015Need assistance in Türkiye?
Send the case details to our operations team. We will coordinate the next practical step.